THE WAVE (3)
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Email Us
[email protected]

Call Us:
(+1) 715-800-9129

Location
3402 Oakwood Mall Dr, 2nd Floor, Eau Claire, Wisconsin 54701

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SMS and Mobile Messaging Terms and Conditions

The Wave Media Solutions of 3402 Oakwood Mall Dr, 2nd Floor, Eau Claire, Wisconsin 54701, United States (“The Wave Media Solutions”, “we”, “us” or “our”) operates a mobile messaging program (the “Program”) subject to these SMS and Mobile Messaging Terms and Conditions (the “Terms”). 

 

The Program and our collection and use of your personal information is also subject to our SMS Marketing Privacy Policy. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Terms and our SMS Marketing Privacy Policy.


  • PROGRAM DESCRIPTION
    1. Insofar as you have given us your separate consent and your mobile number to process your data for marketing and advertising per SMS, we may send promotional and transactional mobile messages in various formats through the Program. 
      1. Promotional messages advertise and promote our products and services and may include promotions, specials, and other marketing offers. 
      2. Transactional messages relate to an existing or ongoing transaction and may include order notifications and updates, appointment reminders, and other transaction-related information. 
    2. Mobile messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. 
    3. Message frequency will vary but will not exceed 7 messages per Week. 
    4. SMS opt-in or phone numbers for the purpose of SMS are not being shared
    5. We will not disclose or otherwise distribute your phone number to third parties unless lawfully required to do so. 
    6. We will never rent or sell your phone number to any third party, nor will we use your phone number to initiate a call or SMS message to you without your express or implied prior consent. 
    7. The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
    8. Your wireless carrier and other service providers also collect data about your SMS usage, and their practices are governed by their own privacy policies.


  • USER OPT-IN
    1. A mobile user might opt-in by: i) Entering a phone number online, ii) Sending an Mobile Originating (MO) message containing an advertising keyword, iii) Filling out a paper form that includes their phone number, or iv) Signing up at a point-of-sale location.
    2. All marketing and advertising per SMS will be managed by us or by our contracted service providers. Every directly addressed marketing and advertising per SMS sent or made by us or on our behalf will include a means by which you may unsubscribe or opt out. 
    3. Your participation in the Program is not required to make any purchase from us and your participation in the Program is completely voluntary.


  • USER OPT-OUT AND SUPPORT
    1. You may opt-out of the Program at any time. If you wish to opt- out of the Program and stop receiving mobile messages from us, or you no longer agree to these Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. 
    2. You may continue to receive text messages for a short period while we process your request, and you may receive a one-time opt-out confirmation message. 
    3. You understand and agree that the foregoing is the only reasonable method of opting out. For support, reply HELP to any mobile message from us.
    4. Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Terms. 
    5. We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. 
    6. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.


  • MESSAGE AND DATA RATES

Message and data rates may apply for any messages sent to you from or on behalf of The Wave Media Solutions, and messages you send to us. If you have any questions about your text plan or data plan, please contact your wireless provider.


  • DISCLAIMER OF WARRANTY AND LIABILITY

The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.


  • MODIFICATIONS
    1. We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Terms at any time. Any such modification will take effect when it is posted to our website. 
    2. You agree to review these Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.


  • OTHER IMPORTANT TERMS
    1. Each of the conditions of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect. 
    2. These Terms, its subject matter and its formation, and any other disputes or claims in connection therewith, are governed by the law of the State of Wisconsin. In the event of any such disputes or claims in connection with these Terms, you agree to first engage in good faith discussions with us to resolve such dispute or claim. If such dispute or claim is not resolved within sixty (60) days, we both irrevocably submit to the exclusive jurisdiction of the courts of Eau Claire, WI.

Welcome to The Wave Media Solutions and our website at www.thewavemediasolutions.com! This SMS Marketing Privacy Policy sets out the basis on which we will process any Personal Data that we may collect about you when you subscribe to our SMS Marketing. This policy further sets out how we protect your privacy and your rights in respect of our use of your Personal Data. 

 

Note: This Policy is for SMS Marketing Only – This does not supersede our Privacy Policy available here and our Cookie Policy here.

 

GENERAL AND OPT-IN

Insofar as you have given us your separate consent and your mobile number to process your data for marketing and advertising per SMS, we are entitled to send you marketing, promotional, or informational messages.

 

A mobile user might opt-in by: i) Entering a phone number online, ii) Sending an Mobile Originating (MO) message containing an advertising keyword, iii) Filling out a paper form that includes their phone number, or iv) Signing up at a point-of-sale location.

 

All marketing and advertising per SMS will be managed by us or by our contracted service provider RingCentral. Every directly addressed marketing and advertising per SMS sent or made by us or on our behalf will include a means by which you may unsubscribe or opt out. 

 

You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us. 

 

OPT-OUT AND SUPPORT

You may opt-out at any time. If you wish to opt- out and stop receiving calls from us please tell us on the phone directly and if you no longer agree to receive mobile messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. 

 

You may continue to receive text messages for a short period while we process your request, and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. 

 

For support, reply HELP to any mobile message from us. Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Terms.

 

SMS AND OTHER MOBILE MESSAGES

We may send marketing and advertising per SMS in various formats. Promotional messages advertise and promote our products and services and may include promotions, specials and other marketing offers.

 

Our marketing and advertising per SMS may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. Our message frequency will vary but will not exceed 7 messages per Week (excluding appointment reminders).

 

We do not charge for mobile messages sent, but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for SMS and MMS alerts.

 

USE OF PHONE NUMBERS FOR SMS 

Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers. These text messages may relate to our products, services, discounts, or any updates that we think may interest you.  We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.  We use RingCentral to send all SMS communications to users who have opted in. Please view RingCentral’s privacy policy here with information on how they use user information.

 

SHARING AND DISCLOSURE

SMS CONSENT OR PHONE NUMBERS OR OPT-IN DATA WON’T BE SHARE WITH THIRD PARTIES. WE WILL NEVER RENT OR SELL YOUR PHONE NUMBER TO ANY THIRD PARTY, NOR WILL WE USE YOUR PHONE NUMBER TO INITIATE A CALL OR SMS MESSAGE TO YOU WITHOUT YOUR EXPRESS OR IMPLIED PRIOR CONSENT. 

 

Note: Your wireless carrier and other service providers also collect data about your SMS usage, and their practices are governed by their own privacy policies.

 

CHANGES

We may also change the telephone number or short code we use and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.

 

TELEPHONE CONSUMER PROTECTION ACT AND CAN-SPAM ACT COMPLIANCE

To be in accordance with the TCPA and CAN SPAM, we agree to the following: If at any time you would like to unsubscribe from receiving future emails and SMS, you can email or reply to us as described above, and we will promptly remove you from ALL correspondence.