SMS Marketing Privacy Policy

Welcome to The Wave Media Solutions and our website at www.thewavemediasolutions.com! This SMS Marketing Privacy Policy sets out the basis on which we will process any Personal Data that we may collect about you when you subscribe to our SMS Marketing. This policy further sets out how we protect your privacy and your rights in respect of our use of your Personal Data. 

Note: This Policy is for SMS Marketing Only – This does not supersede our Privacy Policy available here and our Cookie Policy here.

GENERAL AND OPT-IN

Insofar as you have given us your separate consent and your mobile number to process your data for marketing and advertising per SMS, we are entitled to send you marketing, promotional, or informational messages.

A mobile user might opt-in by: i) Entering a phone number online, ii) Sending an Mobile Originating (MO) message containing an advertising keyword, iii) Filling out a paper form that includes their phone number, or iv) Signing up at a point-of-sale location.

All marketing and advertising per SMS will be managed by us or by our contracted service provider RingCentral. Every directly addressed marketing and advertising per SMS sent or made by us or on our behalf will include a means by which you may unsubscribe or opt out. 

You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us. 

OPT-OUT AND SUPPORT

You may opt-out at any time. If you wish to opt- out and stop receiving calls from us please tell us on the phone directly and if you no longer agree to receive mobile messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. 

You may continue to receive text messages for a short period while we process your request, and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. 

For support, reply HELP to any mobile message from us. Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Terms.

SMS AND OTHER MOBILE MESSAGES

We may send marketing and advertising per SMS in various formats. Promotional messages advertise and promote our products and services and may include promotions, specials and other marketing offers.

Our marketing and advertising per SMS may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. Our message frequency will vary but will not exceed 7 messages per Week (excluding appointment reminders).

We do not charge for mobile messages sent, but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for SMS and MMS alerts.

USE OF PHONE NUMBERS FOR SMS 

Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers. These text messages may relate to our products, services, discounts, or any updates that we think may interest you.  We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.  We use RingCentral to send all SMS communications to users who have opted in. Please view RingCentral’s privacy policy here with information on how they use user information.

SHARING AND DISCLOSURE

SMS CONSENT OR PHONE NUMBERS OR OPT-IN DATA WON’T BE SHARE WITH THIRD PARTIES. WE WILL NEVER RENT OR SELL YOUR PHONE NUMBER TO ANY THIRD PARTY, NOR WILL WE USE YOUR PHONE NUMBER TO INITIATE A CALL OR SMS MESSAGE TO YOU WITHOUT YOUR EXPRESS OR IMPLIED PRIOR CONSENT. 

Note: Your wireless carrier and other service providers also collect data about your SMS usage, and their practices are governed by their own privacy policies.

CHANGES

We may also change the telephone number or short code we use and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.

TELEPHONE CONSUMER PROTECTION ACT AND CAN-SPAM ACT COMPLIANCE

To be in accordance with the TCPA and CAN SPAM, we agree to the following: If at any time you would like to unsubscribe from receiving future emails and SMS, you can email or reply to us as described above, and we will promptly remove you from ALL correspondence.